Contact Us

Routing Number: 281082339

Email Us

memberserv@gmcu.org
Please do not send any sensitive or confidential information over email such as Social Security numbers or account numbers.

Mailing Address

Please mail all payments, deposits, and correspondence to:
P.O. Box 1020, St. Louis, MO 63188-1020

Smiling St. Louis couple reviewing finances with Gateway Metro Federal Credit Union

CALL US

Customer Phone Services

Availability: 8a.m.-5p.m. M-Tu-Th-F | 10a.m.-5p.m. W | 9a.m.-noon Sat
Phone: (314) 621-4575
Toll-free Phone: (800) 621-4828

Additional Contact

Fax: (314) 621-1045

Online Banking & Customer Service

(888) 763-7471  Freedom 24 audio response line
(833) 414-0541  Online Banking customer service | 6am – 12am
(833) 604-0708  Bill Pay support | 6am – 12am

Card Services

(800) 472-3272  Report lost/stolen debit card
(800) 554-8969  Debit card customer service outside the U.S.
(800) 558-3424  Credit card customer service

Downtown St. Louis

1001 Pine Street
St. Louis, MO 63101

St. Peters

1421 Jungermann Road
St. Peters, MO 63376

Twin Oaks

840 Meramac Station Road
Twin Oaks, MO 63088

Shiloh

848 N Green Mt Rd.
Shiloh, IL 62221

North County

2129 Charbonier Road
Florissant, MO 63031

South County

9992 Lin Ferry Drive
St. Louis, MO 63123
Branch Icon
Shiloh
Drive-Up ATM
Interactive Teller Machine
Instant Issue Debit Cards
Coin Counter
Notary Signature*
Safe Deposit Boxes**
848 N Green Mount Rd.
Shiloh, IL 62221
Directions
Mon. – Tues. 9 a.m. to 5 p.m.
Wed. 10 a.m. to 5 p.m.
Thurs. 9 a.m. to 5 p.m.
Fri. 9 a.m. to 6 p.m.
Sat. 9 a.m. to noon (ITM Access Only/Lobby Closed)
Branch Icon
Downtown St. Louis
ATM (on Pine Street)
Instant Issue Debit Cards
Coin Counter
Notary Signature*
Safe Deposit Boxes**
1001 Pine Street
St. Louis, MO 63101
Directions
Mon. – Tues. 9 a.m. to 5 p.m.
Wed. 10 a.m. to 5 p.m.
Thurs. 9 a.m. to 5 p.m.
Fri. 9 a.m. to 5 p.m.
Branch Icon
St. Peters
Drive-Up ATM
Instant Issue Debit Cards
Drive-Thru
Coin Counter
Notary Signature*
Safe Deposit Boxes**
1421 Jungermann Road
St. Peters, MO 63376
Directions
Mon. – Tues. 9 a.m. to 5 p.m.
Wed. 10 a.m. to 5 p.m.
Thurs. 9 a.m. to 5 p.m.
Fri. 9 a.m. to 6 p.m.
Sat. 9 a.m. to noon
Branch Icon
North County
Drive-Up ATM
Interactive Teller Machine
Instant Issue Debit Card
Coin Counter
Notary Signature*
2129 Charbonier Road
Florissant, MO 63031
Directions
Mon. – Tues. 9 a.m. to 5 p.m.
Wed. 10 a.m. to 5 p.m.
Thurs. 9 a.m. to 5 p.m.
Fri. 9 a.m. to 6 p.m.
Sat. 9 a.m. to noon (ITM Access Only/Lobby Closed)
Branch Icon
Twin Oaks
Drive-Up ATM
Interactive Teller Machine
Instant Issue Debit Cards
Drive-Thru
Coin Counter
Notary Signature*
Safe Deposit Boxes**
840 Meramec Station Rd.
Twin Oaks, MO 63088
Directions
Mon. – Tues. 9 a.m. to 5 p.m.
Wed. 10 a.m. to 5 p.m.
Thurs. 9 a.m. to 5 p.m.
Fri. 9 a.m. to 6 p.m.
Sat. 9 a.m. to noon
Branch Icon
South County
Drive-Up ATM
Interactive Teller Machine
Instant Issue Debit Card
Coin Counter
Notary Signature*
Safe Deposit Boxes**
9992 Lin Ferry Drive
St. Louis, MO 63123
Directions
Mon. – Tues. 9 a.m. to 5 p.m.
Wed. 10 a.m. to 5 p.m.
Thurs. 9 a.m. to 5 p.m.
Fri. 9 a.m. to 6 p.m.
Sat. 9 a.m. to noon

Contact Us

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*Please call (314) 621-4575 or 800-621-4828 to confirm that a notary is available.

**Safe Deposit Box access may be restricted to 30 minutes after branch opening & 30 minutes before branch closing.

Shared Branches & CO-OP ATMs

Gateway Metro Federal Credit Union is part of an ATM and shared branch network that gives you access to nearly 30,000 free ATMs and more than 5,300 credit union offices. Find an ATM or branch near where you live, work or play!